Sector Experience
Extensive private and public sector knowledge
fhios has a wealth of experience in both public and private sectors in industries as diverse as financial services to travel in both B2B and B2C markets. Since 2002, fhios has completed over 300 projects in over 30 countries across multiple channels such as web, mobile, PDA's, I-TV, call centres, retail outlets and product testing, etc.
This cumulative wealth of knowledge and experience gives fhios a deep understanding of our clients' businesses allowing us to delivery real value and in-depth insight. Sectors include:
- Financial Services: over 100 research and design projects in 3 continents across multiple channels such as web, mobile and call centres for clients such as BNP Paribas, HSBC, Axa, HBOS, Legal & General, Schroders, Paypal, Zurich, Hiscox and RBS.
- Travel and Tourism: over 40 projects across multiple channels such as web, mobile and call centres for clients such as Eurostar, Stena, Expedia, Easyjet, Warner Leisure, Butlins, Thistle Hotels, Hilton International, Royal Carribean and Lastminute.
- Media and Publishing: over 40 projects in 4 continents across multiple channels such as web, mobile, PDA's, I-TV and call centres for clients such as Reuters, Sky, Which, Times Online, Loot, The Guardian and Discovery.
- Retail, E-Tail and Luxury Goods: over 40 projects in 3 continents across multiple channels such as web, mobile, I-TV, call centres, retail outlets and product testing for clients such as Harvey Nichols, Marks & Spencers, Habitat, MFI, Woolworths, E-Bay, Sainsburys and BHS
- Mobile, Technology & Telecom: over 100 projects in 4 continents across multiple channels such as web, mobile, PDA's, games controllers, call centres, retail outlets and packaging and product testing for clients such as Orange, Dell, O2, Microsoft, Oki, Nokia, Vodafone, Philips and Motorola.
- FMCG, Utilities & Industry: over 20 projects across multiple channels such as web, mobile and call centres for clients such as nPower, EDF Energy, ECA, ICI, Kenwood, De Longhi, and Scottish Power.
- Public Sector & Charities: over 20 projects for local and national government and non for profit organisations such as Age Concern, Dept. for Education and Skills, DCMS, Youth Justice Board, Greenpeace, British Heart Foundation, British Council, General Medical Council, RSPB, British Red Cross and various local councils such as City of Westminster and City of London.
Enquire here about fhios' customer experience research and design services.
