Privacy

Information Collection and Use

fhios ltd.is the sole owner of the information collected on this site. We will not sell, trade, or rent your personally identifiable information to others in ways that differ from what is disclosed in this statement. Any information that you provide will not be attributable to you, as collected research information is generally viewed at an aggregate level.

Usability Tester Registration

We recruit participants for our usability services via our web site. A visitor must first complete the registration form, which requests personal information, work experience and PC experience. This information is used to contact the visitor about participating in future usability tests and will never be sold, traded or rented to any 3rd party.

Aggregate Information

Aggregate research information allows companies to improve the customer experiences that they provide their customers. Without giving out personally identifiable information, we make aggregate information gathered through our usability testing or other research methods to our clients. This could be in the form of customer preferences analysis, trends, usage patterns, etc.

Log Files

We use IP addresses to analyze trends, track user's movement, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security

fhios ltd. takes every precaution to protect our users' information. When users submit information via the web site or through our survey

Personal Information

In the course of answering or responding to our research surveys surveys, you may have the opportunity to voluntarily submit personal information (e.g., providing profile information or providing an e-mail address). fhios ltd. may maintain this information in a database, and may use this information to invite you to participate in future surveys. If that contact is made via email, fhios ltd. will first validate the email address provided. Your decision to participate in future surveys is completely at your discretion. That is, you have no obligation to complete this or any future survey. By participating in a survey or in visiting our Web site, you understand and consent to this policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our web site.

Cookies

The fhios website may use cookies to help track usage patterns on our site. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site.

Contact Us

Enquire here about fhios' customer experience research and design services.