fhios are committed, responsive and technically excellent.
We've enjoyed working with their guys for years. Indeed,
their work has given us what we were sorely lacking in our
client extranet - It now looks strong visually, yet it's clear,
user friendly and more importantly, our clients use it.
Managing Director, The Business Exchange
Finding usability problems is only one element in the creation of positive user and customer experiences. At fhios we do more than just tell you about problems we work as a proactive partner to provide you with actionable remedies and advice to prevent usability problems in the future.
Our approach goes beyond standard lab based usability tests to provide our clients with access to a broad range of research products that allow us to develop a solution that fits within your budgets and time scales and delivers the outputs that you need most. From quick turn around, low cost, expert appraisals to longitudinal large scale user surveys we can develop a bespoke solution that delivers the results you need.
Our processes, methodologies, techniques and costs are wholly transparent and constant communication and client interaction actively sought. Our focus on the commercial context of our work ensures that you will receive deliverables and recommendations that are couched in business terms and in language which is appropriate for a commercial audience.
Knowledge empowers us to do a better job and to deliver greater value. We help to raise the overall power and effectiveness of the team by facilitating the sharing of knowledge between disciplines and practices in open forums, seminars and training sessions.
The combination of academic skill, commercial experience and commitment to the delivery of results means that fhios can provide you with a partnership that delivers real business results…