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Facilities & Resources

Research facilities

fhios is based in Central London where it has its own suite of usability and eye-tracking studios, focus group rooms and client observation suites. The facilities are bright, airy and comfortable and equipped with the latest audio and DVD video recording equipment.

In addition, fhios offers remote 'over-the-web' viewing for projects conducted in its London offices and have several portable usability and eye-tracking recording studios for in-situ or field testing.

fhios firmly believes that the quality of participants is a key variable in conducting successful research projects and fhios places great professional and ethical emphasis on recruitment for our research projects. Since 2002 have developed a dedicated database containing tens of thousands of opt-in participants from all walks of life, age, gender and ethnicity that, by applying strict screening criteria, allows us to ensure that the most representative audiences are selected for each project.

fhios also has access to other studios throughout the UK & Ireland for nationwide projects and also in Europe, USA, Latin America and Asia/Pacific for International research. fhios can offer:

• one-on-one usability studios (all with viewing facilities) with various configuration options to represent office environments, lounge layouts, etc.



• Focus group rooms with viewing facilities and client observation suites



• State of the art eye-tracking systems



• Portable DVD recording studios for ethnographic or in - situ recording, includes picture in picture facilities



• Remote focus group and usability testing facilities



• Robust and modern online survey platform, multi-lingual, support for the most advanced question types, branching, piping, randomization, with full control over co-branding and real-time analysis and reports



• Dedicated sampling and recruitment database containing 40,000 thousand opt-in participants throughout the UK and access to participant panels in Europe with over 60,000 opt-in participants



• Specialist recruitment partners in USA, Latin America and Asia/Pacific

Enquire here about fhios' customer experience research and design services.

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