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fhios

OTOinsights is a leading international research company, that provides customer
experience research and design services


"We often look to fhios for some of our most urgent and actionable research and design, their methodological approach, deliverables and efficient reporting make them a valuable supplier. They are flexible but reliable too, which also makes them a pleasure to work with."

Head of Product Research, Orange

News
Winners and Losers: Customer Experience among the top 8 travel sites
With 1 in 4 people looking to spend less on their travel by as much as 50% this year, travelers are flocking online to find the best deals. More than...
Retailers start to utilise the benefit of e-commerce sites Retailers start to utilise the benefit of e-commerce sites
Peacocks look to have beaten Primark to the punch online. The budget fashion retailer launched its new website with a host of new features, which it h...
Location Based Mobile Advertising – Where are we now?
McDonalds are the latest company to delve into location based mobile advertising, utilizing Nokia’s Navteq service. McDonald’s participated in a p...
Give consumers the mobile phone experience they want!
Heres what Econultancy had to say about consumer needs in relation to their mobile phone experience in the blog article – What do consumers want...
The Growing prominence of the Mobile Phone Markets
There have been a raft of new surveys and research which indicate that the mobile phone, web and app markets are on the verge of becoming the dominant...
Mobile Insights – User Interactions
A study, conducted by Yahoo!, has found that 84% of consumers simultaneously interact with two screens at once while a 25% of mobile users interact wi...
UK Android Market
Amount of new applications and games published per day in the Android’s Market in the English UK Android Market. DO YOU HAVE AN INTEREST IN MO...
Mobile Trends – Mobile Ticketing
A report by Jupiter Research found that mobile services are developing fastest in the transport sector, with SMS, bar code and, increasingly, app driv...
Talk Talk says ‘NO’ to Digital Economy Act
As the Digital Economy Act was made into law, a key industry player, Talk Talk, has voiced opposition to the acts sweeping powers over cutting off acc...
Insight into Mobile Usage in the UK
A report by mobile phone operator Orange has looked into the usage patterns of its customers to provide insight into consumer habits and behaviours in...

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Press relations

Find all the latest news, blog postings, event information and articles from fhios.

Our senior researchers are PhD qualified and all our researchers have degrees in appropriate disciplines. Many of our team are published writers, public speakers and have produced work for editorial copy and spoken for conferences and workshops

If you would like to contact us about an event we are attending or would like us to attend or would like to receive more information about fhios, please email us on marketing@fhios.com or call us on +44 (0) 207 886 8245.

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