fhios work with us in Business Banking, indeed delivered impressive results first time. A thoroughly professional team and deliverables of the highest quality.

Interactive Services Manager, e-Marketing HSBC

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Workshops & Training

Delivering Real Value

Knowledge discovery and sharing are key elements in delivering real value to our clients. Through seminars and workshops we help our clients, we effect knowledge transfer to establish best design practice guidelines and to enhance their development and delivery processes. We work to understand your business and its current processes to identify those areas where process changes can deliver cost and value benefits.

Tailored to our clients needs

Each of our workshops and seminars are tailored to the needs of the client and address the key issues they face as an organisation. Using a combination of theory, practical work, case studies and access to fhios' vast knowledge base amassed during the delivery of commercial projects and strategies, your staff will bring this wealth of knowledge back to your organisation empowered to realise real benefits.

Usability - What it is, what it's not and how to do it

• Understanding the customer's or user's role in the design process.
• Learn about practical tools, techniques, methodologies and usability metrics.
• Complete set of check lists and templates for preparation, recruiting participants, designing task activities, preparing materials and conducting the tests.
• Data analysis, making recommendations, report writing and presenting the findings.

Accessibility - Does it matter? And why it matters

• Interpreting the current issues,WAI guidelines and legislations.
• Learn about practical tools, software, techniques and methodologies to conduct audits, identify problems and to best practice for accessibile web design.

User Centred Design - Tools, Techniques and Best Practice

• Accessible web design: Guidelines and methods.
• Understand the UCD process - learn who the users are, what they want, why they want it and how do they want it. Understand their objectives and goals, and contextualise into scenarios.
• Model the understanding into the UCD model - personae, user goals analysis, use cases, feature matrix and site model.
• Refine the UCD model into process flows and IA wire frames.